Migam Interpreter - your customer service in PJM

A certified Polish Sign Language interpreter joins the video call within seconds - on site, on your website and on the Deaf person's phone.

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Migam PJM interpreters handling video calls

Three paths to one conversation

On site

A Deaf person comes to you. Your employee opens a dedicated link on a computer or tablet, and an interpreter joins within seconds.

On your website

An icon or widget on your site lets a Deaf customer “call” you from home - the interpreter voices the conversation to your team.

On the phone

The web app (PWA) works on any smartphone - no installation, no login. Connect anywhere, anytime.

How we work together

From signature to go-live in 24 hours

Zero integration with your systems. Zero installation. Mass rollouts - even thousands of locations - launched within one business day.

You sign

Plus plan - accept the terms online. Premium and Max - a contract or a 3-field order form.

You receive

Dedicated call links for every location, a website icon and widget, stickers and a training video for your team.

It works

Interpreters answer calls Mon–Sun 8–20 (24/7 option). You can receive regular call reports.

Migam PJM interpreter at his workstation

Quality, not a bot

There's a human on the other side

Calls are handled by certified PJM interpreters employed by Migam - Deaf people work on our team too. We follow the PJM Interpreters' Code of Good Practice.

4.9 / 5

average call rating

200,000+

online interpretations delivered

since 2015

continuously on the market

over 40%

of our team live in Deaf culture

For IT and security teams

We'll pass any audit. Test us.

Data stays in the EEA

Personal data processed exclusively on servers within the European Economic Area - with configuration confirmation.

Calls are not recorded

Call content and customer data are never archived. The call ends - and it is gone.

WebRTC / https encryption

Our own video contact center platform (Ommi.io); sub-processors Google Cloud and Twilio, designated per GDPR.

2FA for interpreters

Every interpreter logs in with two-factor authentication.

External cyber report

Security tests performed by an independent provider - report available to your IT.

No installation or integration

Chrome, Safari, Firefox, Edge - Windows, macOS, iOS, Android. Zero changes to your infrastructure.

A full documentation pack - security measures, system architecture, per-unit data processing agreements - available on request for your IT department.

See the Migam Interpreter in action

Book a 20-minute online demo - we'll show a live call and match a plan to your scale.

Book a demo See pricing

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